Job Purpose

As a SOC Manager (Security Operations Center), you will manage day to day operations and drive SOC with people, process and technologies that cater to multiple customers. You will work with both large and small organizations across multiple countries and levels of technical maturity.

Main Duties :

• Responsible, Owing and managing SOC deliverables on a day to day basis.
• Administer SOC processes, responsible of talent management and lead technology at SOC.
• Point of escalation for SOC operations and mentor SOC team member or various aspects of operations.
• In-depth knowledge of process and functioning of advance SOC.
• Provide on-going guidance and oversight to team leads and analysts.
• Be customer point of contact for SOC services and lead conversation with multiple customers where needed.
• Help SOC teams to optimise the alerting/events for monitoring
• Perform the technical review of overall NG SOC infrastructure
• Responsible for team & vendor management, optimise the resources usage
• Perform threat management, threat modelling, identify threat vectors and develop use cases for security monitoring
• Creation of reports, dashboards, metrics for SOC operations and presentation to the Management
• Provide recommendation for improvement in SOC processes and ensure SOC infrastructure are up to date
• Recommend and implement changes required to counter the cyber-attack or enhance the cyber security control
• Create customise reports which meet the requirement of IT administrators, Business Managers, Customers, Cyber security leaders and the management team
• Handle situation and teams in a stressful environment
• High-quality written and verbal communications.
• Co-ordination with stakeholders, build and maintain positive working relationships.
• Understand, recognise, and act on crisis / urgent situations in an appropriate manner to lower the impact of compliance violation
• Maintain awareness of current cyber security tools and threat landscape in order to advise customers appropriately.